HNLR Online Article, Negotiation

The Self-Fulfilling Prophecy: The Value of Empowering Your Counterparts to Collaborate

Businessdictionary.com defines the Self-Fulfilling Prophecy as “[E]xpectations about circumstances, events, or people that affect a person’s behavior [such that] he or she (unknowingly) creates situations [that fulfill] those expectations.”  In other words, your predictions about a situation (and therefore how you act in that situation) will cause those predictions to come true. But what does this have to do with you as a negotiator?  More than you think.  In a typical negotiation with at least […]

Conflict Management, HNLR Online Article

No Silver Burress for Plaxico’s Bullets: How an Unstructured Approach to Problem-Solving Can Produce Mixed-Up Results

On November 28, 2008, New York Giants wide receiver Plaxico Burress accidentally shot himself in the thigh with an unlicensed handgun while partying at a New York City nightclub. Beyond the poor judgment of the incident itself was the short-sightedness of the team’s response to it, which demonstrated just how inadequate problem-solving can be when conducted without the use of a structured approach. The major flaw lay in failing to properly diagnose the problem and

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