Conflict Management, Effective Communication, HNLR Online Article, Lead Article

Bridging Cultural and Technological Divides: The Role of Culture in Email Negotiations Between American and Chinese Negotiators

Culture fundamentally affects email negotiations. In an increasingly globalized world where cross-border negotiations have increased substantially and the use of email communication has grown exponentially, surprisingly little research, however, has been conducted on culture’s role in email negotiations.

HNLR Online Article, Negotiation

Thoughts prompted by Mnookin’s Bargaining with the Devil*

Bargaining with the Devil, to Robert Mnookin, means negotiating with someone who has intentionally done harm and may well do so in the future: “an adversary whose behavior [one] may even see as evil.” 1 Should one negotiate with such a person or such a regime? Surprisingly, in this book, the Chair of Harvard’s Program on Negotiation argues that there are circumstances in which the wise decision is to fight the harm-doer rather than negotiate. But that decision, if it is truly wise, can be made only after a rigorous analysis of the situation. In this book Mnookin sets out a framework to help in that analysis and illustrates it by reference to eight case histories. The question posed by the book’s sub-title is stark: when to negotiate, when to fight?

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