Effective Communication, HNLR Online Article, Negotiation

Communication 2.0: The Perils of Communicating Through Technology

Think of all the ways our lives have been made easier and more efficient with technology.  With just the click of a button (or a mouse), we have the world at our fingertips.  Communication alone has changed drastically over the past decade (for the better, right?).  Besides face-to-face meetings and phone calls, we have email, instant messaging (IM), text messaging, eNewsletters, blogs, list-servs, online forums and threads, virtual reality, webcasts and webinars (and more that […]

HNLR Online Article, Negotiation

The Self-Fulfilling Prophecy: The Value of Empowering Your Counterparts to Collaborate

Businessdictionary.com defines the Self-Fulfilling Prophecy as “[E]xpectations about circumstances, events, or people that affect a person’s behavior [such that] he or she (unknowingly) creates situations [that fulfill] those expectations.”  In other words, your predictions about a situation (and therefore how you act in that situation) will cause those predictions to come true. But what does this have to do with you as a negotiator?  More than you think.  In a typical negotiation with at least

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