By Sam King* Bad technology is pervasive, but it doesn't have to be. Healthcare.gov's initial problems threatened to derail the Affordable Care Act and took a tremendous effort to fix. The Department of Veterans Affairs (VA) has 98,000 disability claims that have been in a backlog for over 125 days, partly because the technology wasn't adapting to changing needs. The Mars Climate Orbiter crashed because NASA used metric units and Lockheed Martin used English units. Because of many issues like …
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